Tracking order

CINQ MONDES thanks you for having placed an order on www.cinqmondes.com

For any order concerning cosmetic products (body, face, hammam), aromacology, the art of fine living (books, music CDs, aromacology, spa wear) :

You can track your order, until its delivery, via the Colissimo number that you will receive in your order confirmation e-mail. This Colissimo number will let you directly track your package on our partner's site www.colissimo.fr until your order is delivered. You can connect at any time to "My Space" to consult your orders and/or the background of your orders, in the tab "My Orders". Delivery time is 72 hrs. (subject to the smooth running of our partner's services) In the event of a problem, you can contact our customer service at +33 (0)1 78 09 59 42 or by e-mail [email protected]

For any order concerning the CINQ MONDES Gift Certificates for the CINQ MONDES Spas in Paris, Lyon, Nantes, Marseilles, Monaco, Brussels or Lausanne :

The Gift Certificates will be delivered to you by regular mail within 4 business days (subject to the smooth running of our partner's services). If your order is late or if you have any questions about your order, you can directly contact the Spa for which the Gift Certificate was ordered:

SPA CINQ MONDES PARIS

6, square de l’Opéra Louis Jouvet 75009 Paris Ph.: +33 (0)1 78 09 59 42

ESPACE PRIVE PARIS

22, rue Caumartin 75009 Paris Ph.: +33 (0)1 78 09 59 42

SPA CINQ MONDES LYON

49, rue Auguste Comte 69002 Lyon Tel.: +33 (0)4 78 42 07 07

SPA CINQ MONDES NANTES

44 rue Anizon 44000 Nantes Ph.: +33 (0)2 40 73 05 24

SPA CINQ MONDES VIEUX-PORT MARSEILLE

45 Quai Rive Neuve 13007 Marseille Ph.: +33 (0)4 91 04 04 04

SPA CINQ MONDES MONACO

Monte-Carlo Bay Hotel & Resort