Click on the MY ACCOUNT area, represented by a silhouette at the top right. Once redirected, select CREATE AN ACCOUNT then fill in your necessary personal information. You will receive a confirmation email after your account has been created.

All information provided is strictly confidential. It will be used exclusively by Algotherm's internal services for the sole purpose of making a delivery or sending you commercial information. Your bank details are encrypted in SSL mode and are never stored or saved on the site.

Your username is the email address with which you created your account. If you forget it, you can recreate an account with another email address. From your MY ACCOUNT area, you can retrieve your password by clicking on "forgot password". You will just need to enter your contact email and validate your request. Your password will be sent to this address.

We will use this information to ensure efficient delivery and to answer your questions and/or contact you about your order.

To modify your personal data, log in to MY ACCOUNT and click on EDIT to apply your changes, then save.

- To subscribe to the newsletter, simply enter your email address in the field provided at the bottom of the home page.
- To unsubscribe, you can send your request to [email protected]  or click on the unsubscribe link at the very bottom of our commercial newsletters.

When placing your order, during the "Delivery" and "Payment" steps, enter the discount code in the field labeled "Discount code" and click on "Validate". Please copy the promotional code exactly as it appears, without adding any spaces or special characters.

To place your order, you must create an account by entering the necessary personal information (first name, last name, postal address, e-mail).

You can pay for your order:
- by Credit Card (Visa, Mastercard, Carte Bleue)
- by PayPal
- by American Express
- by Apple Pay

Payments on www.algotherm.com are fully secured by 3D Secure. Your bank details are encrypted using SSL and are never saved or stored on the website.

After placing your order, you will receive an email confirming that it has been received.

To check the status of your order, log in to the account you used to place the order by clicking on the MY ACCOUNT area represented by a silhouette in the top right corner. Select MY ORDERS then click on the eye symbol to the right of the order concerned. To retrieve the PDF of a Gift Invitation. Click on "PDF" to the right of the order concerned.

Please refer to our General Terms and Conditions of Sale. For any specific request concerning your order, please contact customer service by phone or via our contact form by clicking HERE.

Should you have any specific requests regarding your order, please contact customer service by phone or via our contact form by clicking HERE.

3D Secure is a secure online payment protocol. It allows banks to ensure, during each online payment, that the card is being used by its rightful owner. If you do not receive your code, please contact your bank.

In Metropolitan France: €9 for orders under €70. Free delivery via Chrono Relais or Chrono Standard for all orders over €70.

International: €13 for orders under €70. Free delivery for all orders over €70.

We deliver in Europe via Chronopost, which serves the following destinations: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

You can add a new delivery address by logging in to your personal account. In the MY ACCOUNT section, click on MODIFY to change the default delivery address registered when you created your account. Please note that it is not possible to change the delivery address once the order has been confirmed and paid for.

By logging in to your account, you can access an address book that allows you to save a delivery address different from your billing address. When placing your order, simply select your preferred billing and delivery addresses.

All Cinq Mondes products are available on www.cinqmondes.com while stocks last.

Cinq Mondes products are sold on the website, in Cinq Mondes spas and in our network of partner spas. To find the nearest point of sale, visit our spa locator.

For any questions regarding adverse effects following the use of a product, please contact [email protected]. . You can also fill out the contact form by selecting the reason "Product Safety / Report an Adverse Event".

We offer a comprehensive range of marine cosmetics for face and body, including creams, oils, gels, exfoliants, and accessories tailored to all skin needs. Each product is formulated to hydrate, nourish, and protect the skin, while respecting its natural balance. Marine treatments also stimulate skin regeneration and enhance skin texture. They combine comfort, sensory pleasure, and effectiveness. The products are suitable for daily routines as well as more specific spa treatments. Regular use promotes radiance, firmness, and suppleness of the skin. The varied textures adapt to individual preferences and different skin types. Each marine treatment is designed to offer a complete and harmonious beauty experience. These products represent a world of marine care rich in benefits for the skin.

It is important to identify skin type and specific needs before choosing a product. Hydration, firmness, radiance, or comfort are essential criteria to guide your selection. Marine products contain targeted active ingredients to meet these needs, while respecting skin sensitivity. For an effective routine, combine cleansing, hydration, and specific care according to the areas concerned. Cream, gel, or oil textures facilitate application and offer optimal comfort. Regular use enhances the effectiveness of marine active ingredients and maintains skin balance. Selecting an appropriate product maximizes visible and lasting results on the skin. Products can be combined to create a complete face and body ritual. Every step contributes to revealing the skin's natural beauty.

Yes, the products are designed to adapt to all stages of skin life. They offer specific textures and active ingredients for young, mature, or sensitive skin. The treatments help preserve hydration, stimulate regeneration, and limit the signs of aging. Their gentle formulation ensures tolerance and comfort for all skin types. Routines can be adjusted according to age and the specific needs of each skin. Regular use helps maintain the skin's radiance, suppleness, and firmness. Marine products also provide a pleasant sensory effect with each application. They can be integrated into daily skincare or spa rituals.

Yes, all our skincare products are developed and manufactured in France. This guarantee ensures optimal quality and maximum skin safety. The products are formulated to respect the skin's balance and the environment. Local manufacturing allows for strict control of ingredients and processes. Each product incorporates carefully selected plant active ingredients for their benefits. Regular use ensures skin hydration, comfort, and protection. French manufacturing also reflects our commitment to responsible and sustainable beauty. The products are designed to be used at home or in a spa with the same effectiveness. Thus, each action helps reveal the skin's natural beauty and vitality.

To purchase a Gift Voucher, you can:
- Choose a treatment and click on "GIVE THIS TREATMENT" to access the Gift Voucher
- Choose directly from our Gift Vouchers on the dedicated page

Once on the selected Gift Voucher page, you can select the Spa and fill in the personal information necessary to purchase a Gift Voucher.

Purchases can be made at Cinq Mondes spas located in Paris, Lyon, Marseille, and Nantes. When purchasing a Gift Invitation, the user is asked to choose a Spa. The Gift Invitation can only be used at the selected Spa.

After purchasing your Gift Voucher, it will be sent to you by email so you can print it at home.

Only treatments for Cinq Mondes Spas in Paris, Lyon, Marseille and Nantes are sold on www.algotherm.com. To offer a treatment in one of our partner spas, we recommend that you contact the spa directly. You can find all the information about our partners on our spa locator accessible HERE.

Spa treatment menus are available on each Spa page. When you select a treatment from OUR TREATMENTS AND MASSAGES, you can access the booking module and identify which spas offer it for online booking. You can also filter the OUR TREATMENTS AND MASSAGES page by ASSOCIATED SPAS by clicking on FILTER AND SORT.

To enjoy your treatment despite the loss of your Gift Invitation, please contact our customer service directly via the contact form.

Our spas offer a wide range of face and body treatments, including relaxing massages and comprehensive rituals. Each treatment is designed to meet specific needs, whether it's relaxation, hydration, or regeneration. The protocols combine expert manual techniques with high-performance, sensory products. Massages target muscle tension and stimulate circulation. Facial treatments bring radiance, comfort, and nourishment to the skin. Wraps and scrubs complement the treatments for a complete body experience. Each program is adapted to the body shape and skin sensitivity. Rituals last up to 100 minutes for a comprehensive experience. The experience aims to offer relaxation, comfort, and effectiveness from the very first session.

Yes, each treatment is personalized by our skin therapists according to the skin's sensitivity and needs. Dry, sensitive, or combination skin receives specific attention. Massages and body treatments are adapted to body shape and areas of tension. The protocols aim to optimize comfort and effectiveness for all visitors. The products applied are selected for their skin tolerance and high-performing active ingredients. The steps of the treatment are adjustable to respect each skin type. Manual techniques are adjusted according to the desired depth. Face and body treatments last 20, 50, or 80 minutes depending on the chosen protocol.

Our skin therapists perform a complete diagnosis to identify the specific needs of each skin type. This assessment allows us to recommend a suitable facial treatment, massage, or body ritual. The objectives may include relaxation, hydration, regeneration, or firming. The choice considers skin sensitivity and the areas to be treated. The protocols are adjustable to match the skin's condition and personal preferences. The steps and products used are selected to maximize effectiveness and comfort. Massages target tension and stimulate circulation as needed. Facial and body treatments last 20, 50, or 80 minutes depending on the chosen type. Complete rituals can last up to 100 minutes for an immersive experience.

Treatments and massages may vary according to the chosen protocol and the client's objectives. Express treatments last approximately 15 minutes for a quick intervention. Full facial treatments and massages are available in 20, 50, or 80-minute sessions. Rituals combining several steps last up to a maximum of 100 minutes. Each step is designed to offer optimal relaxation and product penetration time. The duration is adapted to the desired experience, whether it's for comfort or a complete treatment. Skin therapists adjust the pace to maximize benefits. Wraps, scrubs, and body shaping are included within the corresponding times. Visitors thus benefit from an immersive and relaxing experience with each session.

The products used are chosen for their quality, sensory texture and effectiveness. Oils, creams, balms and serums are selected to nourish and protect the skin. Our facial treatments use specific formulas to hydrate, smooth and revitalize the epidermis. Our body massages incorporate oils and creams with relaxing and stimulating active ingredients. Scrubs and wraps complete the experience by exfoliating and detoxifying the skin. Each product is adapted to the skin type and the area treated to guarantee comfort and results. The textures are pleasant and facilitate shaping and massage. The chosen active ingredients optimize circulation, firmness and skin radiance. The overall aim is to offer a complete and lasting sensory experience to each visitor.

To find the nearest point of sale, you can visit our spa locator "Find a spa" page. You can geolocate yourself or enter the name of the city or the postal code you are looking for, to find spas nearby.

To book online, please choose a treatment from ALL OUR TREATMENTS AND MASSAGES. By accessing the page of your chosen treatment, you can select your spa and access the booking module.

To book an online treatment with a Gift Voucher, you must go to the page of the treatment you were offered, select the spa indicated on your Gift Voucher, and book your slot by accessing the booking module. You will be able to enter your Gift Voucher number during payment.

When you receive a Gift Voucher, it is associated with a specific spa. You can only redeem your treatment at the spa indicated on your Gift Voucher.

You cannot choose the practitioner of your choice when booking online. However, you can contact the Spa after your online booking so that they can place you with the person of your choice, subject to the practitioner's availability.

You can cancel or postpone your appointment up to 48 hours before the scheduled date by contacting the Spa where you made your reservation. After this deadline, we will not be able to accept any cancellation or postponement. However, if you are ill, you can cancel your appointment at any time provided you present a medical certificate.