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Cinq Mondes, the leading French Spa company, offers you a complete package of services to assist you every step of the way in the creation of your Spa. Our experience of developing 15 Cinq Mondes Spas and many partnerships with international hotel groups allows us to share our expertise with you.


CREATION OF YOUR SPA CONCEPT

>Market research and identification of target customer groups

>Branding of the concept and establishing differentiation factors

>Branding of the treatment and product selection


DEFINING THE UNIQUE TREATMENT PROGRAMME

An outstanding treatment menu is at the heart of an exclusive and sophisticated Spa experience. We define your treatment programme (à la carte treatments, packages and rituals...) in accordance with your business objectives and the individual features of your location in order to offer you a tailored programme which is perfectly suited to your Spa concept.


ARCHITECTURAL DEVELOPMENT OF THE SPA

We draw up a brief, inspired by the Spa concept and the Treatment Programme, for the development of the fixtures and fittings plan and made-to-measure architectural design:

>A study of the organisation of the space

>Floor plans (zoning) necessary to make the project a reality

>Interior design and sourcing of decorative items

>Advice on materials and fixtures and fittings

>Site supervision and quality management


STAFF RECRUITMENT AND TRAINING

>Defining HR needs and advice on staff remuneration

>Defining all positions

> Assistance in the recruitment process (interviews and practical tests)

>Market intelligence (international)

>Technical training in treatments

>Business coaching (sale of treatments and products)

>SOP (Standards Operating Procedures) for the Spa experience

>Training in operating software


ASSISTANCE IN THE LAUNCH AND OPERATIONAL MANAGEMENT OF THE SPA

>Marketing and Publicity Plans for the launch phase and annual operations

>Business coaching: Retail and Resale management

>Quality monitoring: implementing a quality charter and quality control system Regular review of training protocols

 

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